June 2006

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(Note: I’ve clipped and pasted some of the paragraphs from the articles I’ve linked to, but the only way to appreciate the full nuance of the arguments is to read the articles in full. Do not assume my clips are the most important or salient points.)
USA Today recently came out in favor of payments to organ donors.

“Please help! My daddy needs a liver.” A billboard with that stirring message greeted thousands of motorists recently on a busy Chicago expressway. It’s one of many pleas from desperate families seeking organs for transplantation. Classified ads shout their need. So do Web pages.

The sad fact is that patients needing a transplant are more likely to die waiting than to receive organs. The wait in many locations is five years, and it could double by 2010.”

The Op-Ed goes on to note some tenative steps states are taking to compensate — to a limited extent — organ donors (for example, paying for the travel and lost-wages expenses of prospective donors while they are being tested and, if a fit, donating).

The opposing view, offered by Charles Fruit of the National Kidney Foundation, says , in part:

“the National Kidney Foundation opposes any market-based incentives that financially reward donors or their families who offer life-saving organs. Even on a trial basis, introducing money into such a fragile human decision-making process would set a dangerous precedent. Once we start down the road of treating organs like commodities, there’s no turning back.”

Virginia Postrel, former editor of Reason, and now a columnist with the Atlantic, takes issue with Fruit:

“The argument that paying organ donors is “an affront” to unpaid donors is disgusting. Are unpaid donors giving organs to save lives or just to make themselves feel morally superior? Even in the latter case, they shouldn’t care if other people get paid. They can still hold their noses in the air. Underlying this argument, which the NKF loves, seems to be a nagging sense of guilt: The current system takes something valuable without offering anything in return. It is, in other words, highly exploitative. If that exploitation suddenly goes away, the people who’ve been exploited in the past will realize they’ve been used and be mad. Personally, I don’t think that’s terribly likely, because most of today’s donors are, in fact, motivated by sympathy for recipients. But the fact that defenders of the system keep making the argument suggests they know they’re doing something a little shady.”

None of us is doing PR for the NKF — I am not sure anyone is, since they are pretending the debate isn’t happening — but any one of you could end up there (or someplace like it).  So..

  • Sometimes the moral arguments of your organization are held up in the glare of economic arguments from outside critics. Luckily, few of us will ever have to face a Virginia Postrel, but what do you do?
  • Sometimes a national newspaper questions your mission validity, pointing out plainly that — despite your best efforts — you’re not solving the problem… but what do you do?
  • If the firm you joined assigned you to the NKF … or another charitable … account, how do you decide to join the team? Can you, should you, say “no” if the strategy seems wrong (note that I am not talking about a corporation; I mean a organization upon whom lives depend).

Theoretical questions, theoretical musings, but I am fairly sure my fellow Marcom Contributors have had to ponder them in the past. What do we do?

(I should emphasize that I am not picking on the National Kidney Foundation. They are just the example.)

Undergrads will need more than a fluent understanding of public relations theories to land a good job after they graduate. Most students don’t realize that half of the battle to getting a good job and finding success in the workplace requires a lot more than just attending and passing the required classes.

Unfortunately, newly minted professionals don’t have a very good reputation with hiring managers, as you can see from this post, Labor Pains in Public Relations, written by Marcel Goldstein, senior vice president in Ogilvy PR Worldwide’s Washington, D.C. office. Goldstein is looking to hire tech public relations professionals right now, but hasn’t found many “early-career” applicants with what he calls the “starter gate” skills of writing, studiousness and agility.

You may have the history of communication down cold, but your ability to quickly get up to speed in the workplace is a key consideration. So, how do you prepare for this challenge now?

Three Employable Skills

Writing: It seems pedestrian, but being able to clearly express yourself in writing is absolutely critical. When I supervised employees, I often gave them work based on their ability to write, letting some move ahead and keeping others clerical. I also had a bad experience with a big agency we hired to get through a very busy legislative season. I ended up re-writing several press releases that were riddled with grammatical and spelling errors.

Critical Thinking: Valuable employees know how to dissect and solve problems without step-by-step instructions. After writing, this skill is the one I have seen as most lacking in employees. Reading a lot, asking questions, adopting a lifelong learning philosophy and being curious about everything will go a long way toward development of this skill. This skill will help you become a trusted advisor to your boss and hopefully in time, his or her boss too.

Knowing PR Tools and Techniques: Basic public relations reference tools (Bacon’s, Lexis-Nexis, etc.) are sometimes hard to get your hands on, but if you can get an internship or two utilizing these tools will go a long way toward making you a valuable employee once you graduate. Additionally, hands-on experience writing and delivering a full public relations campaign, maybe as a service for another department at school, for a non-profit or during an internship, make all the difference.

Auburn students are fortunate to have Robert French to teach them how to utilize social media tools. Plus, posting to your blog regularly is a great way to practice your writing skills. Additionally, debate in the comments of online posts will hone your critical thinking skills.

Todd Defren, a principal with Shift Communications, which is also currently hiring at all levels (including interns) in San Francisco and Boston area (US), wrote a series of posts a few months ago about reforming undergraduate programs:

Be sure to read these posts and make comments. Your future employers are talking, so be sure to listen.

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