Hi, spring semester students. I’ve enjoyed seeing you all on Twitter and look forward to hearing more from you as the semester moves along. If you don’t already know it by now, I will tell you, you have a most awesome professor in Robert French.
I’m posting today about a survey being done by the Society of New Communications Research with corporate partner Nuance about customer service. Among other things, we are trying to understand the degree to which bloggers think their opinions matter.
I know many of you are new to the blogosphere, and that’s exactly why we’d like your input on this survey. Please take a moment to check it out and provide your feedback.
Interested in more about customer service and marketing? Check out these posts on my blog and follow the many links to marketing and PR blogs within. You’ll probably learn more than you ever wanted to 
Tags: customer service, SNCR, Society for New Communications Research
